In everything we do at Onlineticketshop, excellent service comes first. In the unlikely event that you have a complaint about our service or our service, we will do everything we can to resolve it. We ask you to report your complaint to us as soon as possible.
You can do this by contacting us. Describe the complaint as clearly as possible and state the order number, event, purchase date and / or event date if applicable.
Did you file a complaint? Within 7 days we will inform you about the handling of your complaint.
European ODR Platform
Another possibility is to submit your complaint to the Disputes Committee via the European ODR Platform
DO YOU HAVE ANY QUESTIONS?
Contact client services.